The Alternative Story

the alternative story

FAQs

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Hi! I'm Zoe, your tour guide

Here, we answer frequently asked questions about our services and the counselling process at large.

If you're someone looking to join us as an intern/employee, and have questions related to that in particular, please check out our Careers page!

All our therapists hold postgraduate degrees related to counselling and psychology. They have also undergone training to be intersectional feminist, queer-affirmative, trauma-informed, anti caste, and kink-aware.

As far as availability allows, yes. You can read through our team member profiles here and book a session here with the professional of your choice. If someone’s name does not show up, that means their slots are fully booked.

It is completely normal to feel that a therapist may not be the right fit for you. In such cases, we are happy to change your therapist and help you find the right one.

We offer one-on-one counselling as well as conjoint and family counselling. You can read more about our services here.

An online counseling session with any of our therapists lasts for approximately one hour, i.e., 60 minutes.

At present, we are only offering in-person sessions at our Bangalore office. 

One-on-one therapy sessions are priced at Rs. 1999. Conjoint and family therapy sessions are priced at Rs. 2499. We also offer
Pay-What-You-Want (PWYW) as well as free sessions for one-on-one therapy to individuals from socioeconomically marginalized communities. PWYW sessions are priced at a minimum of Rs. 700 though you can (and are encouraged) to pay more if you are capable.

Pay-What-You-Want is not a discount code or offer. All our in-house therapists have separate Pay-What-You-Want slots each month. As a new client, you can go to our team page and select the “New Clients – 1:1 sessions – Pay What You Want” option. We follow a no-questions-asked policy in regards to this.

If your desired therapist’s name does not show up under this option, that means all their Pay-What-You-Want slots for the month have been booked. The same goes for our free therapy slots.

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If you still have unanswered doubts/questions, feel free to contact us here.